A set of your keys is left in our secure Key
Bank in the operations room. If the Police or
alarm company advise that the alarm has
been activated, a senior Mobile Patrol Officer
would be despatched to the premises and an
immediate check made for sign of forced
entry and or intruders.
Should forced entry and or intruders be
detected, our operations room would ask for
Police assistance and send a backup unit to the site to await the arrival of the Police
and call out any emergency contact
If forced entry was not indicated , the Mobile
Officer would enter the premises to reset the
alarm and re-secure the premises.
If the activation was due to a panel or line
fault, the Officer would remain on site until
the alarm engineer arrived to rectify the fault.
This service ensures that our emergency
contacts are not called out unless it is a